Warning after Wrexham residents targeted by scam Council Tax messages and calls

A warning has been issued after new reports of people across Wrexham receiving text messages or phone calls claiming to offer a refund on their Council Tax.

There have been a number of reports of residents in the area being contacted by scammers during the lockdown.

The caller will claim that you have been overcharged on your Council Tax and requests your bank details to make the refund.

A member of the public clicked on the link within the text message and they were taken to what looked like the Wrexham Council website. They were then asked for their bank details.

However the calls and messages are fake, with Wrexham Council reiterating that it will not contact residents via text or phone to about their Council Tax.

So you can be assured that any text message or telephone call telling you you’ve paid too much in Council Tax is fake.

A spokesperson for Wrexham Council said: “As with any scam, bear in mind some simple rules. Don’t click on any links, never give any details – such as passwords or bank account numbers – and remember that you’re within your rights to ignore any suspicious messages.

“If you are contacted by telephone do not give or confirm any details. Instead, tell them you’ll call the helpline number below to check out the details.

“If you think you might be in credit on your Council Tax account, there’s a very simple way to find out.

“Just call up our finance helpline on 01978 298992 or e-mail [email protected]. They’ll be very happy to check your account and give you any help you need.

“Stay safe and please stay scam aware.”