Almost 28,000 customers renew their tax credits via HMRC app

Almost 28,000 customers have used the HMRC app to renew their annual tax credits claim, HM Revenue and Customs (HMRC) can reveal.

Tax credits help working families with targeted financial support, and more than 1.5 million customers have received renewals packs.

They have until 31 July to renew or update their claim or risk having their payments stopped.

HMRC is encouraging customers to renew via the HMRC app – it’s a quick and easy way to ensure they continue to get the payments they’re entitled to receive.

The app is free, simple, secure and means customers can directly access their tax credits accounts at any time through their smartphone or tablet – with no need to phone HMRC or fill in and post any forms.

Customers can access their tax credits information via the HMRC app to:

• Renew their tax credits claim
• Update their personal details
• Notify HMRC of any change in circumstances
• View and check their tax credits payments schedule
• View a record of payments so far

Myrtle Lloyd, HMRC’s Director General for Customer Services, said: “The deadline for renewing tax credits claims is fast approaching and using the HMRC app is a quick and easy way to do it.

“It offers customers peace of mind that their payments will be correct and they’ll continue to receive them.”

Customers can download the HMRC app for free from their smartphone app store. Once signed into the app, there are options for users to set up and select facial recognition, a fingerprint or a 6-digit pin to get fast and fully secure access to their details.

Customers who use the HMRC app can also:

• Manage their Child Benefit as well as view their proof of entitlement, amend their bank details and view the last 5 payments,
• Manage their finances including checking their pay, tax code and get an estimate of their earnings,
• Find and save their National Insurance Number,
• Receive and save all their HMRC messages and letters,
• Set reminders to pay for Self Assessment, and
• Open a Help to Save account

Customers can also view, renew and manage their tax credits claims online on GOV.UK.