£3.4m Investment Sees Arriva Launch ‘Premium Fleet’ For Wrexham & Chester Service

A ‘premium fleet’ of double decker buses are to operate between Wrexham and Chester following a £3.2 million investment.

The new buses, which Arriva describe as the ‘most advanced double decker buses’ in its feel, were officially launched at at event on Waterworld car park in the town centre this morning.

The 13 new buses form part of Arriva’s premium fleet of Sapphire vehicles which will operate as part of the number one service between Wrexham and Chester, one of 15 routes that have been upgraded with the Sapphire service.

Arriva say that the new ‘luxury service’ will include spacious seating, USB charging points and free Wifi. The bus also comes fully equipped with top of the range display screens and audio announcement equipment, that has been specially designed for the visually impaired and those unfamiliar with the route.

Picture Credit – This is Wrexham

The new buses will operate on service number one up to every 10 minutes. As part of Arriva’s Sapphire serive, passengers are also eligible for a refund if they are dissatisfied with the punctuality, frequency and cleanliness of their journey.

Michael Morton, Area Managing Director at Arriva: “We’re exceptionally pleased to welcome such a significant number of buses to the Wrexham depot.

“The Sapphire service was developed as a result of extensive consumer research, looking at what passengers want when travelling by bus. So we are delighted to be able to respond to that by giving our customers a service they have requested and to help improve the perceptions of travelling by bus.”

The Sapphire service launched in 2013 and since then Arriva has upgraded 174 buses, as well providing their staff with extra training to ensure passengers receive the best possible standard of customer service.