There’s good and bad news for local fans of McDonald’s – with a digital revamp meaning the restaurant will be closed for over a month.
McDonald’s on Regent Street is set to undergo the major ‘digital makeover’ following significant investment from local franchisee Stewart Williams.
As a result restaurant will close for refurbishment on the 22nd of February and is set to re-open for business on the 29th of March.
McDonald’s told us once the restaurant reopens, customers will have the option to use one of the restaurant’s self-order kiosks – which allow visitors to the restaurant to browse the menu, look at nutritional information and personalise their meals, giving people more time to consider their food and drink choices.
McDonald’s say that the changes have been designed with changing customer needs in mind, and the ‘dedicated dining room hosts’ will ensure the process is as quick and easy as possible.
Table service will also be introduced to ‘take the stress out of finding somewhere to sit when carrying food, potentially with children, bags and buggies’.
Franchisee Stewart Williams, who owns and operates eight restaurants in Flintshire and Wrexham including the one on Regent Street, says: “These changes are designed to make our customers’ experience as positive as possible – whether that’s providing people with a chance to get to grips with using a tablet in a relaxed environment, or providing parents with a quick and easy way of ordering their food.
“When ordering with the new kiosks customers will have the option to make different food choices, for example swapping fries for a side salad or adding a fruit bag to their children’s Happy Meal.”
McDonald’s added: “As McDonald’s constantly strives to bring more innovation to customers in the UK; the future could see even more exciting features introduced if current trials prove successful. This includes the option to customise the classic burgers that customers know and love.”
Top pic: McDonalds, rumoured to be the busiest in Wales.