A slap in the face from town centre shop!

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  • #54866

    Rex Ham
    Participant

    You know how I, along with others on here often bang on here about supporting town centre shops. Well, here’s a slap in the face for me: Today, I was shopping in WHSmith and bought some stationary and magazines. I went to the only staffed till (although the lady was doing some paperwork)and the assistant said I should go to the self serve till. I said I’d rather be served. The reply astounded me “I’m busy, you’ll have to wait”.

    My reply “Well maybe I’ll spend my money somewhere else”.

    #71961

    zinger
    Participant

    You know really it probably wasn’t all the assistants fault. Some shops cut the staff to the nth degree. Computerisation was supposed to better the service to customers.

    #71955

    Born Acorn
    Participant

    I went to a shop in Manchester the other day – there was no manned till at all! Even the cigarettes went through the self-service, although you had to ask the man who made sure everything is working to get them from the cabinet.

    Makes me wonder how long it will take for that to trickle out to places like Wrexham.

    #71969

    beedar
    Participant

    I’ve never once gone to a self service till in one of the major supermarkets with over a tenner’s worth of shopping and not had to ask for assistance due to a red light coming on, oh and you cant buy certain items that need the security tags taken off without assistance

    #71971
    AMA Express
    AMA Express
    Participant

    I’ve never used a self-service till, and never will.

    #71960

    Danielkg
    Participant

    Self-service is the way forwards. Accept it get used to it and stop moaning.

    #71970

    beedar
    Participant

    Until they all become self service tills and cost about 40 or so jobs ( which they will )

    #71981

    kaidee
    Participant

    I don’t ever recall applying for a job at Asda but, I do the same as the checkout operators when i serve myself, and for less pay

    #71974

    Metalhead
    Participant

    @danielkg 18370 wrote:

    Self-service is the way forwards…

    I just wonder how many people take a plasma TV to these things and then scan a Mars bar?!

    #71972
    AMA Express
    AMA Express
    Participant

    @kaidee 18372 wrote:

    I don’t ever recall applying for a job at Asda but, I do the same as the checkout operators when i serve myself, and for less pay

    Exactly why I don’t use ’em. Now, if I was being offered a discount for using self-service, I might consider it.

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