Wrexham Trader Ordered To Comply With Trading Laws After Years Of Complaints

A Wrexham town centre trader has agreed to comply with trading laws and pay costs of £8327.50 after years of complaints against his business.

Wrexham Council’s Trading Standards brought a claim to the county court against Pure Image Clothing Ltd and the company’s director Mr Hardeep Singh Uppal.

Mr Uppal’s business operates two retail clothing outlets on Hope Street in the town centre, “Pure Image” and “Maya”.

The case was brought following complaints from customers going back over a number of years relating to statutory rights and several other issues.

Trading Standards had tried to intervene and advise the business but eventually sought the order against both the business and Mr Uppal requiring them to address issues concerning the giving of misleading information, engaging in aggressive practices and behaving unprofessionally.

In court Mr Uppal gave an undertaking that he and his business would comply with the trading laws specified and was ordered by Deputy District Judge Walker to pay the council’s costs of £8327.50.

Mr Uppal was also warned by the judge to take the promise made to the court very seriously and advised him that if evidence was brought to the court showing the undertaking had been breached then this could result in a prison sentence.

Andy Lewis, Head of Housing and Public Protection at Wrexham Council said: “It is vital to protect the interests of consumers to ensure they are not disadvantaged by traders who do not treat them fairly and in accordance with the law.

“We also have a duty to protect law abiding retailers from having to compete at a disadvantage. Both consumers and businesses deserve to be protected in this way, particularly when the economy is making things tough for both consumers and traders alike.”