Llangollen-based IT company celebrates its 20th anniversary

An IT support and maintenance company in Llangollen is celebrating its 20th year in business.

IT-Pro Support, based in the Malthouse Business Centre in Llangollen, provides support to 80 clients across North Wales, Cheshire, and Shropshire, including businesses in Wrexham, Chirk, Mold, Queensferry, Oswestry and Ellesmere.

Since 2003, when the business opened in the then new Malthouse Business Centre, IT-Pro Support has grown to include eight full time staff members.

Owned by David Pinel, the company now offer a range of services to clients, including managed security and a 24/7 hotline for client-queries, hosting for client websites, backup and recovery services and expertise in Microsoft 365.

Clwyd South MP Simon Baynes recently visited the company to meet with David Pinel and learn about the business as they celebrate their 20th year in operation.

During his visit, Mr Baynes and David Pinel discussed the services they offer to businesses and their plans for the future.

These include their marketing strategy and use of social media, along with software development.

Additionally, they discussed measures to improve broadband speed locally.

David Pinel said: “As one of the founders and owners of IT-Pro Support, I am thrilled to reach 20 years in business.

“This milestone is a testament to the unwavering dedication and expertise of our talented team.

“We believe that our care and support make a significant difference in our client’s businesses, and this accomplishment underscores our commitment to innovation and customer care.

“I extend my sincere gratitude to our hardworking team for their relentless efforts and to our valued clients and partners for their trust and collaboration.

This achievement is not just ours; it reflects the collective passion and commitment that defines IT-Pro.”

Mr Baynes, speaking after his visit, said: “IT-Pro Support are a fantastic local business whose work enables many other companies and businesses in North Wales and Shropshire to thrive and grow thanks to their excellent IT support.

“It was a pleasure to meet David Pinel and to learn about how IT-Pro Support have grown in the last 20 years and of their plans for continued expansion as high-quality IT-services become an ever more valued part of a business’s daily running.”