Public urged to use emergency and non-emergency numbers appropriately over Halloween and Bonfire Night period

With events taking place throughout the week to mark Halloween and Bonfire Night, North Wales Police are reminding the public to use the emergency and non-emergency numbers appropriately.

At this time of year the Force sees an increase in the number of calls to their St Asaph control room.

Chief Inspector Martin Best said: “We deal with all calls as speedily and as efficiently as we can and continue to strive to provide a top quality service.

“The average time to answer 999 calls year to date is 3.92 seconds and 12.81 seconds for the non-emergency 101 number.

“As demand traditionally increases during around Halloween and Bonfire Night we would appreciate the public’s patience and understanding.

“We will continue to do our best to answer all calls as quickly as we can. However, emergency 999 calls will always take priority.

“Alternatively call Crimestoppers anonymously on 0800 555111 or contact the control room direct via the web live chat.”