Wrexham Council to launch new system for its planning services

Wrexham Council will be introducing a new ICT system to process planning and building control applications, as well as Land Charge searches.

The new system, which is due to go live on May 28, and will allow the council’s Planning, Building Control and Land Charges teams to process applications and enquiries more efficiently and effectively.

The current planning system has been notoriously slow and clunky for people trying to view planning applications or to submit comments.

However Wrexham Council say the new system will also make it easier for applicants, agents, councillors and members of the public to access these services online.

During the transition from the old ICT system to the new one there may be delays in the initial processing of applications and enquiries submitted after May 13.

Councillor Hugh Jones, Lead Member for Planning, said: “This new system represents a significant investment in the future of our Planning, Building Control and Land Charge services.

“It will help us provide a much more user-friendly service that will benefit our customers, and allow us to deal with applications and enquiries much more efficiently.

“There may be some delays while we move across to the new system, but this will only be temporary, and the long-term benefits for both customers and the council will be huge.”