Posted: Sun 14th Apr 2024

Find out more about the move to digital landlines at Wrexham event for people living in or visiting the Wrexham area

Did you know that all landlines in the UK are going digital by 2025?

Although the landline isn’t going away, BT know that many people would like to know more about this industry-wide change and why the change is necessary.

Between 10am and 3pm on April 18 an event will take place at Ty Pawb where you can find out more about how the move will affect you.

BT will also be on hand to answer your questions about their new Digital Voice.

You don’t have to pre-book, just turn up.

Initially, BT won’t be proactively switching over customers where they know customers have additional needs such as those:

  • with a healthcare pendant
  • who only use landlines
  • with no mobile signal
  • who have disclosed any additional needs

BT will take extra time and provide additional support to customers who are over 70 and are ready to make the switch.

For most customers, the switch to Digital Voice will be as simple as connecting their home phone handset to a router rather than the phone socket on the wall.

For more information or if you can’t make it on the day please visit

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