Guildhall reception to reopen to members of the public for first time in two years

Wrexham Council will reopen its public buildings next week for the first time since the start of the coronavirus pandemic.

Some buildings, such as the county’s libraries, community resource centres and Ty Pawb, have been open to customers for some time, whilst others have remained closed while the pandemic was more severe.

The local authority has confirmed that from Monday March 21 the Guildhall reception area and local housing estate offices will reopen to the public as Wales continues to learn to live with coronavirus.

Contact Wrexham – the council’s customer contact centre on Lord Street – has been open for appointments since last year.

However, the centre will resume full face-to-face services for customers next week – including walk-in enquiries (appointments will still be needed for more complex enquiries).

Ian Bancroft, Chief Executive of Wrexham Council, said: “Although Covid-19 hasn’t gone away, we’re in a much better place now thanks to high vaccination rates and immunity in the population.

“Like the rest of Wales and the UK, it feels like we’re now moving out of the emergency phase of the pandemic and into a phase where we’re learning to manage and live with the virus.

“As a result, any public buildings or face-to-face points of access that still haven’t opened yet, will reopen on March 21.

“This also reflects the continued easing of Covid restrictions across Wales.”

Wrexham Council is encouraging people to still contact the local authority via phone or online where possible.