Warning Issued to Wrexham e-Cig Retailers After Bogus Callers Posed as Trading Standards

Sellers and retailers of e-cigarettes and e-liquids are warned to be wary of callers pretending to be from Wrexham Council’s Trading Standards team.

The warning, which has gone out to retailers and businesses in Wrexham, was issued following a recent incident in which a town centre retailer was contacted by someone purporting to be from Trading Standards, advising the business that its stock of e-liquids was now illegal as a result of recent changes in the law.

The retails was also told that Trading Standards would be calling to collect stock that was no longer compliant.

Recent changes in the law, enacted by the Welsh Government, require all e-liquids intended for use with electronic cigarettes to be sold in containers of 20ml or less.

Prior to the change in the law, e-liquids were available in larger containers, typically 30ml and 100ml.

Cllr Hugh Jones, Lead Member for Communities, Partnerships, Public Protection and Community Safety, said: “Trading Standards would not normally collect any product that has been made illegal as a result of a change in the law, and we advise any retailers who receive such calls to be wary and to get in touch with the Trading Standards team directly if they have any concerns.”

Any businesses in possession of stock that may not be legally sold can contact their supplier and discuss options for safe and secure disposal.

Wrexham’s Trading Standards team may be contacted on 01978 298997.

Compliance advice on a wide range of Trading Standards issues can be found here.