Posted: Sat 17th Oct 2020

Warning issued after Wrexham residents targeted with fake Council Tax messages and phone calls

Wrexham.com for people living in or visiting the wrexham area

A fresh warning has been issued after further reports of Wrexham residents being targeted by bogus Council Tax text messages and phone calls.

The scammers claims that you have been overcharged on your Council Tax and asks for your bank details to make the refund.

One member of the public clicked on the link within the text message and they were taken to what looked like the Wrexham Council website where they were then asked for their bank details.

Wrexham Council will never phone or text people about Council Tax and any such messages claiming to be from the local authority are dodgy.



In a statement, a Wrexham Council spokesperson said: “These are familiar scams and we must re-iterate that they aren’t genuine.

“We know anything telling you that you might have paid too much Council Tax might seem very attractive, and it can be very tempting to follow such messages up or give information over the telephone and see where they lead.

“Simply put we don’t send text messages about Council Tax refunds or make phone calls to residents about their Council Tax. So you can be assured that any text message or telephone call telling you you’ve paid too much in Council Tax is dodgy.”

If you receive such a message or phone call, don’t click on any links and never give any personal details such as passwords or bank account numbers. Remember that you’re within your rights to ignore any suspicious messages.

If you are contacted by telephone do not give or confirm any details. Instead, tell them you’ll call the helpline number below to check out the details.

If you do think you might be in credit on your Council Tax account contact the local authority’s finance helpline on 01978 298992 or e-mail counciltax@wrexham.gov.uk



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