Posted: Sun 16th Feb 2020

Renewed warning over scam Council Tax text messages

Wrexham.com for people living in or visiting the wrexham area

A renewed warning to residents across Wrexham has been issued following fresh reports of people receiving scam Council Tax text messages and phone calls.

The messages claim that the local authority can offer them a refund on their Council Tax.

A member of the public clicked on the link within the text message and they were taken to what looked like the Wrexham Council website. They were then asked for their bank details.

However the local authority is reminding people that it doesn’t send text messages out or make phone calls to residents about their Council Tax. So you can be assured that any text message or telephone call telling you you’ve paid too much in Council Tax is dodgy.


If you receive any such text message, don’t click on any links or give any details – such as passwords or bank account numbers. Remember that you’re within your rights to ignore any suspicious messages.

If you are contacted by telephone do not give or confirm any details. Instead, tell them you’ll call the helpline number below to check out the details.

If you think you might be in credit on your Council Tax account, there’s a very simple way to find out.

Just call the council’s finance helpline on 01978 298992 or e-mail counciltax@wrexham.gov.uk. They’ll be very happy to check your account and give you any help you need.



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