Posted: Sat 15th Jul 2017

Prince Charles Officially Opens Moneypenny’s Distinctive New Head Office for people living in or visiting the wrexham area
This article is old - Published: Saturday, Jul 15th, 2017

Yesterday Prince Charles officially opened Moneypenny’s award winning head office – complete with a visit to their famous tree house and pub!

The Prince of Wales was joined at the event by local dignitaries Deputy Lord Lieutenant Lloyd Fitzhugh, High Sheriff of Clwyd Charlotte Howard, Mayor of Wrexham Cllr John Pritchard and Wrexham’s AM Lesley Griffiths.

Moneypenny, who look after 10 million telephone calls a year and digital media platforms for 10,000 businesses of all shapes and sizes, described the visit as a ‘momentous occasion’.

The new offices are 90,000 square feet in size and boast a treehouse, a pub and sun terrace, all features that were requested by the staff in a survey to find out their wish list for the new Headquarters – you can have a look around in this earlier article.

Ed Reeves, co-founder of Moneypenny, comments: “We were delighted to welcome His Royal Highness The Prince of Wales to officially open our stunning offices here in Wrexham and to meet our extraordinary staff. We are extremely proud that Moneypenny is recognised as a business that is constantly pushing boundaries, both for its clients and our staff, as is shown in our mould-breaking offices.”

Prince Charles received a tour of the offices and met various Moneypenny team members. As Patron of the Canal and River Trust it was also timely that The Prince of Wales was able to meet the team of PAs who look after the Canal and River Trust telephone, email and social media customer services – a service Moneypenny has provided to them for over five years.

Prince Charles also met with a group of five previous winners of the ‘The Fellows’, a staff awards scheme which recognises and rewards outstanding achievements and extraordinary customer service, and also found time to listen in to a call.

Prince Charles listening to a customers call with team manager Ashley Tatton

The visit concluded with co-founder Rachel Clacher introducing the Prince to staff gathered in the atrium and inviting him to officially open the firm’s new offices by unveiling a commemorative stone.

Top Pic: HRH Prince Charles coming out of Moneypenny’s Tree House in Wrexham with Co Founder Ed Reeves

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