Order and collect system for books now in place at five Wrexham libraries

A new order and collect system for books is now in place at five libraries across Wrexham County Borough.

The system, which was first piloted at the Wrexham Library at the start of the month, allows people to order / reserve both books and audio books from the council website.

When your books are ready, the library will contact you to arrange an appointment for you to come and collect them. You can return books at the same appointment if you are collecting books.

The order and collect is now in place at the library in town, Brynteg, Chirk, Gwersyllt and Rhos libraries.

You will only be able to return, order and collect stock from these libraries for now.

If you only want to return books, you will need to contact us by email or telephone to arrange an appointment. All books you currently have on loan and any you borrow via Order and Collect Service will be automatically renewed so you do not need to worry about returning them on time and you will not incur any fines. For contact details and to use the order form visit www.wrexham.gov.uk/libraries.

In order to ensure everyone’s safety please follow the rules below.

1. Don’t go to the library if you or anyone in your household has symptoms of Covid-19, or you suspect you have symptoms or is ‘shielding’ because of an underlying health condition.
2. Do not return your library items in a bag or container.
3. Please place your returned library items in the returns container.
4. Only return library items when you are collecting you library order.
5. Please note that other library services and facilities are not available at this time.
6. You cannot order CDs or DVDs from our ‘Order and Collect Service’.
7. You must bring your library membership card to collect your ordered items.
8. Please collect your library order and leave promptly.
9. Children under 12 must be accompanied by an adult.
10. Be patient if you have to queue
11. Remember to keep 2m distance
12. Please email or telephone to arrange an appointment to return your library items

A spokesperson for Wrexham Council said: “The safety of our staff and customers is our priority and we are following Welsh Government guidance on how to handle library books. All books returned to the library will be quarantined for 72 hours.

“All staff are really looking forward to seeing you again.”

More information can be found on the Wrexham Library Twitter feed and Wrexham Council website.