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Gold award and high praise for Wrexham Museum’s “excellent facilities”

Wrexham’s Museum has received a Gold Award for its excellent visitor facilities and exhibitions.

The museum, which attracts thousands of visitors each year, recently had a visit from the Visitor Attraction Quality Assurance Service – or VAQAS – for Visit Wales, the Welsh Government’s tourism arm.

The organisation inspects visitor attractions and rates them on their strength as attractions.

After the assessment visit, Wrexham Museum was given the gold status of a Quality Assured Attraction for 2018/19 – an award which recognises it’s somewhere where visitors can be guaranteed a good day out.

VAQAS looks at a number of different factors when rating attractions, including layout, presentation, cleanliness, catering and staff – and the museum scored high on all of them, reaching an overall score of 96 per cent.

And according to VAQAS’ feedback, the museum is a “most impressive attraction utilising modern technology to engage visitors”.

The Gold Award only goes to “attractions that achieve excellence for their facilities and customer services”.

Steve Grenter, heritage and archives lead for Wrexham Council, said: “We are, of course, very pleased with the recognition we’ve received from VAQAS – and for us to have achieved such a high score is doubly good.

“As well as the prestige that comes with such an award, recognition by VAQAS also covers many of the same areas which the Welsh Government’s Museums, Archives and Libraries Division (MALD) requires for accreditation – which goes to show that anything we do to improve our status as an attraction also works to boost our status as a museum.”

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