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Cold caller warning over attempted door-to-door furniture and sofa sales

NOTE: This content is old - Published: Wednesday, Feb 21st, 2018.

Residents are being warned of cold callers targeting properties in an attempt to sell goods such as mattresses and upholstered furniture.

Trading Standards say there have been complaints by residents – with concerns about the safety of the types of products the cold callers are attempting to sell.

Strict laws help to ensure upholstered furniture and mattresses present minimum risk in the event of fire but non-compliant products can be lethal.

Products offered may carry labelling that claims they comply with safety standards but it is impossible to tell if furniture or mattresses are safe just by looking at them.

Trading Standards say that because of this: “It is really important that consumers buy these products at reputable, established retailers supplied by identifiable manufacturers.

“Buying on the doorstep presents a high risk of receiving dangerous goods and customers will have no information or record of the seller or manufacturer’s details.”

If you have purchased a mattress or a sofa on the doorstep please report this to Citizens Advice Consumer Service 03454 040506

If you see people going door to door offering to sell these items in your area please report this to Citizens Advice or Police on 101.

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