wxm2016
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It wouldn’t be too bad if they got rid of the traffic lights on the roundabout by the hospital. Its a round about that would flow okay without the traffic lights and the idiot working them who only let 3 cars past from the ruthin road when the queue was obviously going all the way back.
A multistory carpark (where the runway carpark is) would save a lot of hassle. Also people who are capable of walking realising that there are parking places down the side of the hospital and allowing people who aren’t as mobile to park closer.
She also says how its her wifes car and her wife and children need to go home in it… one of the children could be disabled. MS doesn’t effect you all the time and being that shes in the baths car park if she has been swimming it relaxes the muscles and lessens the effects of MS. Maybe you should gain some sort of education in illnesses and disabilities before you judge people for having a none visible condition.
You also say that there is no development after the initial training. This contradicts the fact that you are being pulled up on your mistakes… what do you think that is? Its training and development. Maybe you should of tried grasping the basics before moaning that you weren’t promoted in less than 12 months. If you cant grasp the basics yourself how do you expect to manage others?
Hi. I recently left Moneypenny and therefore feel like I can be completely honest. – Did you leave or get fired?!
They do have a happy culture, until you do something they don’t like. Then expect to be called in for meetings, have your every move watched and the superiors suddenly stop being so nicey-nice with you all of a sudden. – Just as most employers do when you don’t do the job that is expected of you and that you get paid for.
As they have grown so much recently the call volumes are very high. You are expected to be “logged in” for the majority of the day to take these calls – I didn’t realise there was anywhere that you got paid to not be doing your job?
Then your team leader will be on your case for the fact you’re logged out.- again that’s their job… to make sure you do your job.
I was told my call times were too long.- Say you work in mcDonalds… Staff in mcDonalds have a target of 1 minute 30 seconds to serve each customer… I used to work in Mcdonalds… If you get over 3 minutes your timer goes red… EVERYWHERE has targets.
Combined with the fact they will be onto you like a shot if any of your stats drop, – Stats are there to help improve you. To make sure YOU do things right and YOU are constantly improving In order to qualify for a promotion that you keep talking about.
Then you’ll be picked up for your mistakes :P. – Same as with any employer. At least they aren’t firing you for mistakes.
You still weren’t allowed to tell callers that you are an answering service. – That’s why you get paid… To pretend you work in the office of the company… I don’t understand why this is so difficult for you to understand.
My team leader would be on personal internal calls to the team manager all the time – Oh so two members of management were talking…. That’s what management do. How do you think things get done without management communication?
With regards to promotion, you’re only eligible after a year of working at the bottom. – I know places that take a lot longer than 1 year.
Then you can apply for promotion to team leader. Supposing you get it, there’s only one more rung on the ladder available to you, team manager. So it’s not like you can establish a career – What do you class as a career… most people would class a management role as a career… Also not true… One of my friends started as a PA and is now working in IT, has gained many skills from this and now has a huge amount of career possibilities.
Maybe as advised earlier you should establish yourself as a self employed toilet folder…. Which would have even less career possibilities.
Good luck with your future… I think you’re going to need it.
The fact that they have so many people working for them (they are now one of the biggest employers in Wrexham) kind of shows that they don’t have a problem recruiting people. They can afford to be picky with the amount of people who apply. I also don’t think the best way to get a job is to slate them on a forum….
With 100’s on employees I hardly think that 4 people classes as everyone in Moneypenny.
As I said on an earlier post everyone I know who works there really enjoy it. None of them seem to be struggling for money and they don’t seem to be working constantly. They always seem to manage to get days off to go places without having to book them off weeks in advance like most places. I’ve also met new friends from socialising with people who work there as they aren’t just work colleagues. They do seem to become friends. A friend that works there has just gone off on maternity and you should of seen the presents she got. Cot, nappies, bottles, toys, clothes, a pamper pack for her self…. I’ve never worked anywhere that treats their staff as well as Moneypenny seem to.
If you are looking to apply though you hopefully have some work experience and are over the age of 16… as such you should know that you don’t always get a job first time. The job market is terrible at the moment. I am a manager of a restaurant and I get up to 40 applications for each job we advertise. If I can be picky for waiters/waitresses they can be picky for a PA.
I’d also like to point out most of the people I know that work there are male and 16-17k a year starting wage isn’t too bad when you think it still works out at £2 per hour over the national minimum wage and you don’t need any qualifications to work there.
