Transportuser

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  • in reply to: Websites – what exactly is the point? #112058

    Transportuser
    Participant

    I did read the disclaimer.
    It doesn’t say “Disclaimer: This website will not produce the information it promises.”

    I’m not talking about changes at short notice.
    The permanent ceasing of the D42 service isn’t short notice, nor were many other alterations.
    Nor were they for short periods.
    An incident results in a short notice disruption, actions resulting from planned work, or cancelling a service, should be easy enough to post.

    “I don’t know how people used to find out this sort of information before the Internet was invented.”

    You may not be aware but the internet has been invented and successfully used by many organisations, councils included.
    There’s no turning the clock back.
    In the “good old days”, before such technology rendered it unnecessary, we had several options, to gain bus information.
    Posters in the bus station – the last time I looked I didn’t see one about the D42.
    Notices on bus stops.
    Bus inspectors, they were always hovering about, checking timings and tickets and the font of all knowledge.
    Even the papers carried information about diversions.
    But, apparently, we don’t need any of this any more because – there’s the internet!

    You mention reducing budget but have ignored my comment about waste.
    That either indicates you are aware, but don’t care, or that you are unaware and still don’t care!

    “Too many people expect the Council to hold their hands and wipe their bottoms (within a reducing budge) rather than getting on with it and looking for something themselves!”

    Take care!
    I’ll avoid taking this to a personal level.

    I did get on with it.
    I’ve used the Wrexham phone number on the bus stops 01978 266166. – I can’t remember the last time that worked. Is there actually anyone on the end of it at any time? Bad enough for locals but visitors!
    I used the website, as the instructions on it indicated. – That didn’t work.
    Posted enquiries to the website. – That didn’t work. We’ll see how the new form goes.
    Phoned the council. – That didn’t work, still awaiting a call back from the last one.
    Looked for posters in the bus station. – The occasional one but by no means reliable and no help if your journey don’t take you into the bus station.

    “Sorry for the rant Transportuser but its not a Council priority!”

    So, public transport isn’t a Council priority!
    Is that the view of the council, or a councillor?

    I assume that you don’t use public transport then?
    I’m sure it’s a priority for many, just to get to work.
    I’m sure they think public transport is important. Having a car shouldn’t be a prerequisite of having a job.

    Successful public transport could save the council so much money, less damage to the roads, less congestion, less pollution, fewer parking problems, more attractive to visitors, a more vibrant economy.
    Wrexham can’t attract people from Mold, for a night out, as there are no busses. Chester, however, has no such problem.

    As I said, in a previous post, I use public transport in many parts of the country and am disappointed that the most difficult one to cope with is my local one.

    in reply to: Websites – what exactly is the point? #112049

    Transportuser
    Participant

    Wrexham.com edit: Removed the persons name on request, but advice is to call Council on 01978 292037 and they ought to help.

    So the advice is to call the Council, and they “ought to help”.
    They ought to have been able to help when I’ve phoned previously!
    As it is I’m still waiting for the return call.

    I’m not sure why the name of the person responsible for transport would be removed, it’s listed, multiple times, on the internet anyway!
    Contacting him direct I see as a last resort as one would imagine he has staff that should be dealing with such, seemingly, simple things.

    We’ll see what response the contact form brings.
    Difficult to ignore, I would imagine. If I was departmental head, I’d have given those tasked with responding the heads up.

    in reply to: Websites – what exactly is the point? #111949

    Transportuser
    Participant

    Transportuser, rather than ranting here, why not do something productive and ask the Council the question?

    Wrexham Council Feedback Form

    What a stupid comment!
    Not what I was hoping for, I must admit.
    I was hoping for something more akin to – try speaking to Mr.

    A response without knowing the facts!
    I have contacted, or attempted to contact, the council several times.
    They last occasion just a few weeks ago.
    That time I was told the person I need to speak to was unavailable but would call me back.
    I said that from previous experience that was unlikely to happen but was assured that I’d be contacted the next day.
    I’m still waiting!

    I’ve also spoken to officers at the transport users session at the bus station.
    Again, that wasn’t advertised on the website!
    I didn’t expect anything productive from that as they didn’t even make a note of anything.
    The one gentleman even seemed incapable of maintaining eye contact while we talked so I wasn’t expecting anything to be done.

    Any response you do get seems to be the council blaming the bus companies, or the bus companies blaming the council.
    Wrexham Council have even blamed Flintshire!
    Although, how any of that affects what’s on the website is beyond me.
    The only reason Wrexham Council gives is lack of funds.
    If they are short of funds why have they been paying for power to lots of redundant equipment for years?
    It was pointed out to them some years ago but nothing has been done.

    I’ll try the form, again.
    At least the current version has space to put you email address in, unlike the previous one.
    Despite putting my email address, in the body of the message, I didn’t get a response to that.

    My frustration is partly due to the fact that I successfully use public transport in many towns around the UK but find the local one fails on so many levels.

    Public transport should be encouraged as it brings so many benefits but, as long as it’s unreliable and difficult to get information about, it’s difficult to persuade people to use it.

    I’m not one for “ranting”, on sites like this, but the frustration at the inability/unwillingness of others to respond sometimes drives you to it.
    It’s pointless bombarding the council, trying to get to the person responsible, as all you do is annoy someone who just happens to answer the telephone, and appear to be a serial complainer.
    All for the sake of someone accepting their responsibilities and acting on them.
    Just returning a call would be a start.

    in reply to: The Groves School – Structure and Condition #106930

    Transportuser
    Participant

    The on line video showed rooms of various sizes, including an exceptional hall, with stage.
    An impressive entrance area, and a very pleasing external appearance.
    Looks like a candidate for an Arts Hub, to me.

    Good parking and access, no problem for loading in equipment for events, no height restrictions for vehicles.
    The many, and varied rooms could accommodate small arts/craft workshops and there could be on site training facilities – so the education aspect would be retained.

    Seems a bit of a no brainer, or have I missed something?

    We have the expertise locally to provide all that is needed but, I suspect, whatever happens with this, or the possible People’s market conversion, will involve companies being brought from out of the area to do the work and the consultation/design work will likewise be undertaken by those who have no connection with, or understanding of, what the town needs or wants.

    At the end of the day locals will feel little connection with the project and a chance for long term stability will have been missed.

    in reply to: practice place #106090

    Transportuser
    Participant

    The Swan Abbott street in Wrexham used to have one don’t know if its still in use.

    Long gone, I’m afraid, along with the live bands there.

    in reply to: practice place #106021

    Transportuser
    Participant

    ROC2 Borras.
    Rehearsal, recording, storage.
    ROC2 facebook page.
    Various options for rehearsal, with, and without, equipment.
    Speak to Steve.

    in reply to: Public transport failures! #94962

    Transportuser
    Participant

    Have you been in touch with Council yet for their view on their subsidised services. Aso contract Clr D Bithel form Johnstown as he is Lead Member for Transport, road etc.
    davida.bithell@wrexham.gov.uk

    Not yet.
    I’m just updating the long list of obvious failings.

    The last couple of times GHA left me stranded I spoke to them.
    They didn’t seem particularly interested!

    I asked one driver what time he was due at a particular stop, as he had gone past very early.
    He claimed not to know?
    Apparently, he knew what time he was to leave the start point and just drove until he got to Wrexham, without any reference to what time he passed any bus stop!

    I’ve spoken to council officials in the past, at sessions they’ve had in King Street.
    Disinterested is the thought that comes to mind.

    Regards

    Transportuser

    in reply to: Public transport failures! #94924

    Transportuser
    Participant

    I would agree with Transportuser that there is no excuse for buses running early. I have looked at the timetables for this route and I notice that the 5 servicce from Llangollen to Wrexham is timed to pass Ruabon at 1914, so I presume that he would not have missed this bus. GHA have two service buses running within 3 minutes of each other along virtually the same route, and whilst I would not justify the actions of the guy driving from Barmouth at the end of a probably very long shift to push for home I can understand it, and he was not leaving passengers stranded.

    If only life were that simple!
    Your presumption is completely incorrect.
    There wasn’t any sign of the 5 service, whilst I was at the bus stop.
    I’d have been less likely to complain if it had made an appearance.
    Either it too was very early, or, more likely, it was running late as usual.
    How can a bus coming all the from Barmouth be early, and one from Llan late?

    The number 2, due at 24 mins past, was at least close to time.
    Unfortunately that was too late for my on going connection, the reason for my aiming for the T3, resulting in a protracted wait at our delightful bus station.
    That’s a story for another time.

    So you’ll excuse me if I can’t see anything remotely acceptable in the driver’s actions.

    Two GHA busses, both failing to keep to the timetable!
    No wonder some people can’t understand why I even bother with using the bus.
    At least, on this occasion, Arriva managed to keep close to their obligations.
    So Arriva get the money, and GHA lose the money from two busses.

    Regards

    Transportuser

    in reply to: Public transport failures! #94869

    Transportuser
    Participant

    Being late, particularly as there’s no way of knowing if it has gone, is annoying enough.
    however, there can, at times, be an excuse/reason.
    There is absolutely no reason, or excuse, for a bus being early.

    Transportuser

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