asteve76
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@MP1953 19039 wrote:
The reason given at the time was Health & Safety with all the vans going in and out, but again as already said, rather than banning cars altogether a way round it could have been found, a sledge hammer to crack a nut seems to be the way forward these days…
That’s sounds like very odd reasoning.
If they were concerned about members of the public being injured by their vans, surely banning people themselves rather than their vehicles from entering the property would have solved that.There was no need to change anything.
All they had to do was allocate a time for customers to pick up their stuff.
In the mornings their car park is almost completely empty.
Its only later in the day, when the vans have returned from their deliveries, that they need the spaces.Check out this cycle path in Chester.
I could throw a stone further than the length of it.@beedar 18996 wrote:
All it’s contributed to is to cause one of the worst designed road systems in living memory
I was going to raise that exact point.
What an annoying and completely unnecessary change.
For me, the worst section is having to filter into your lane from the Royal Mail delivery office to regent house. What was wrong with the two way system we had before?@Maureen Gray 18994 wrote:
Well asteve, with that level of campaign and argument you can’t possibly fail to get your way. Submit your one signature petition immediately!!
Ouch Maureen.
I did say it was only my opinion.@Rex Ham 19008 wrote:
Some interesting replies to my original post, and I take on board that fewer staff have to do more jobs in every store in town. I am sure this assistant was completing an important task as far as she and the store were concerned. I would not have expected her to drop everything immediately. All she needed to do was look at me and say something like “give me a moment and I’ll be with you” or some other acknowledgement of my presence. She didn’t even look at me when she sent me to the self serve till, which I do have a problem with. That’s a whole new post!!
I’ve had my say directly with WHSmith, however, the main point of my original post was that I am a staunch supporter of our town centre and it needs more people to use it. It also needs shops which make you want to go into them and spend your money. You only have to look at the number of empty shops in town to see the effect of “no spend”. That’s why businesses are in business, not to fill a shop, but to make money. There are lots of elements to make a shop/business successful and one of those is the staff. There is one stall in the Butchers market I always use because the staff (who don’t know me from Adam) engage me and offer some banter or even just a smile! They often introduce me to another product, which increases my spend. It’s called customer service and however it’s delivered it’s vital. That’s one of the things which will make our town centre more vital and used.
Now, can someone help me off my soap box please…..!
Woah, that’s enough fella. Step off, have a nice sit down in the comfy chair. Tea, coffee, something stronger?
No, seriously, its easy to get all heated up and blow a fuse or two, isn’t it?
Your point is well made though.@zinger 18566 wrote:
It is a lose, lose situation for the bookshop. Good customer service demands customer first, phone second, computer/paperwork last. One assistant. Without the computer/paperwork & phone, no customers special orders or stock, customer dissatisfaction. Customer goes elsewhere ie supermarket for papers, magazines, CD’s & paperbacks. The solitary bookseller is left with difficult to obtain special orders which they don’t have time to process, less & less staff & shop closes. On your conscience be it.
But surely we can’t reach a situation where there are maybe 10,20 or 30 people, all of whom don’t want to use the self service checkouts, are told they have to wait until the paperwork is completed before being served!
If paperwork HAS to be filled in there and then, get someone to take over till duties.
Logical when you think about it.The last couple of occasions we’ve had to use the car to pick up our package, we’ve used the station car park.
@justjojo2011 19013 wrote:
You just realised this? It’s been no customer parking for a good couple of years now
Actually, I never realised.
What usually happens is I pick up the package when I go into town a day or two later.
I don’t drive, I use the bus and never noticed the no parking signs until relatively recently.@Andy 19007 wrote:
No. Not Majestic wine. The empty retail unit next door. And definitely not Dunhelm as TPS goon prowls there.
I suppose so Andy. It’s okay to park just down from Majestic Wine. For now.
